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PRIVACY POLICY

PROTECT PRIVACY WITH CONFIDENTIALITY:
This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal
information. This Privacy Policy also explains the steps we have taken to secure your personal information.
Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your
personal information. By visiting the Site directly or through another site, you accept the practices described
in this Policy. Data protection is a matter of trust and your privacy is important to us. We shall therefore only
use your name and other information which relates to you in the manner set out in this Privacy Policy. We
will only collect information where it is necessary for us to do so and we will only collect information if it is
relevant to our dealings with you. We will only keep your information for as long as we are either required to
by law or as is relevant for the purposes for which it was collected. You can visit the Site and browse without
having to provide personal details. During your visit to the Site you remain anonymous and at no time can
we identify you unless you have an account on the Site and log on with your user name and password.
WE COLLECT DATA:
We may collect various pieces of information if you seek to place an order for a product with us on the Site.
We collect, store and process your data for processing your purchase on the Site and any possible later
claims, and to provide you with our services. We may collect personal information including, but not limited
to, your title, name, gender, date of birth, email address, postal address, delivery address (if different),
telephone number, mobile number, fax number, payment details, payment card details or bank account
details.
We will use the information you provide to enable us to process your orders and to provide you with the
services and information offered through our website and which you request. Further, we will use the
information you provide to administer your account with us; verify and carry out financial transactions in
relation to payments you make; audit the downloading of data from our website; improve the layout and/or
content of the pages of our website and customize them for users; identify visitors on our website; carry out
research on our users’ demographics; send you information we think you may find useful or which you have
requested from us, including information about our products and services, provided you have indicated that
you have not objected to being contacted for these purposes. Subject to obtaining your consent we may
contact you by email with details of other products and services. If you prefer not to receive any marketing
communications from us, you can opt out at any time.
We may pass your name and address on to a third party in order to make delivery of the product to you (for
example to our courier or supplier). You must only submit to us the Site information which is accurate and
not misleading and you must keep it up to date and inform us of changes.
Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us.
However, you may access this information by logging into your account on the Site. Here you can view the
details of your orders that have been completed, those which are open and those which are shortly to be
dispatched and administer your address details, bank details (for refund purposes) and any newsletter to
which you may have subscribed. You undertake to treat the personal access data confidentially and not
make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords
unless this misuse is our fault.
ALT USE YOUR PERSONAL INFORMATION:
We may use your personal information for opinion and market research. Your details are anonymous and will
only be used for statistical purposes. You can choose to opt out of this at any time. Any answers to surveys
or opinion polls we may ask you to complete will not be forwarded on to third parties. Disclosing your email
address is only necessary if you would like to take part in competitions. We save the answers to our surveys
separately from your email address.
We may also send you other information about us, the Site, our other websites, our products, sales
promotions, our newsletters, anything relating to other companies in our group or our business partners. If
you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of
it) please click the ‘unsubscribe’ link in any email that we send to you. Within 7 working days (days which are
neither (i) a Sunday, nor (ii) a public holiday anywhere in Bangladesh) of receipt of your instruction we will
cease to send you information as requested. If your instruction is unclear we will contact you for
clarification.
We may further anonymize data about users of the Site generally and use it for various purposes, including
ascertaining the general location of the users and usage of certain aspects of the Site or a link contained in
an email to those registered to receive them, and supplying that anonymized data to third parties such as
publishers. However, that anonymized data will not be capable of identifying you personally.
For any competition we use the data to notify winners and advertise our offers. You can find more details
where applicable in our participation terms for the respective competition.
THIRD PARTIES & LINKS:
We may pass your details to other companies in our group. We may also pass your details to our agents and
subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we
may use third parties to assist us with delivering products to you, to help us to collect payments from you, to
analyze data and to provide us with marketing or customer service assistance.
We may exchange information with third parties for the purposes of fraud protection and credit risk
reduction. We may transfer our databases containing your personal information if we sell our business or
part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to
third parties without obtaining your prior consent unless this is necessary for the purposes set out in this
Privacy Policy or unless we are required to do so by law. The Site may contain advertising of third parties
and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy
practices or content of those third parties or other sites, nor for any third party to whom we transfer your
data in accordance with our Privacy Policy.
ABOUT COOKIES:
The acceptance of cookies is not a requirement for visiting the Site. However, we would like to point out that
the use of the ‘basket’ functionality on the Site and ordering is only possible with the activation of cookies.
Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain
pages on the Site and they are stored by your Internet browser on your computer’s hard drive. Cookies can
be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the
Site. We only use cookies for your convenience in using the Site (for example to remember who you are
when you want to amend your shopping cart without having to re-enter your email address) and not for
obtaining or using any other information about you (for example targeted advertising). Your browser can be
set to not accept cookies, but this would restrict your use of the Site. Please accept our assurance that our
use of cookies does not contain any personal or private details and are free from viruses. If you want to find
out more information about cookies, go to http://www.allaboutcookies.org or to find out about removing
them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google
Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users
use the site. The information generated by the cookie about your use of the website (including your IP
address) will be transmitted to and stored by Google on servers in the United States. Google will use this
information for the purpose of evaluating your use of the website, compiling reports on website activity for
website operators and providing other services relating to website activity and internet usage. Google may
also transfer this information to third parties where required to do so by law, or where such third parties
process the information on Google’s behalf. Google will not associate your IP address with any other data
held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser,
however please note that if you do this you may not be able to use the full functionality of this website. By
using this website, you consent to the processing of data about you by Google in the manner and for the
purposes set out above.
ABOUT SECURITY:
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to
or accidental loss of or destruction or damage to your information. When we collect data through the Site, we
collect your personal details on a secure server. We use firewalls on our servers. Our security procedures
mean that we may occasionally request proof of identity before we disclose personal information to you. You
are responsible for protecting against unauthorized access to your password and to your computer.
YOUR RIGHTS:
If you are concerned about your data you have the right to request access to the personal data which we may
hold or process about you. You have the right to require us to correct any inaccuracies in your data free of
charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing
purposes.

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